Policy
Warranty Policy
CapLok backs every product with a Lifetime Limited Warranty against defects in materials and workmanship. Review the full terms below.
Coverage
Lifetime Limited Warranty
CapLok products are covered by a lifetime limited warranty against defects in materials and workmanship for the original purchaser.
This warranty is non-transferable and applies only to the original purchaser of the product from CapLok or an authorized CapLok seller. The warranty covers manufacturing defects — not damage caused by use, environment, or third parties.
×What Is Not Covered
- ×Dommages intentionnels ou volontaires
- ×Abus, mauvaise utilisation ou vandalisme
- ×Tentatives de vol ou dommages liés à une entrée par effraction
- ×Installation incorrecte
- ×Modifications non autorisées
- ×Accidents, collisions ou dégâts d'impact
- ×Usure cosmétique normale
- ×Clés perdues ou volées
- ×Dommages causés par l'utilisation de véhicules ou de configurations de bouchons de réservoir incompatibles
- ×Dommages causés par le non-respect des instructions d'installation ou d'entretien
This list is not exhaustive. CapLok reserves the right to determine warranty eligibility on a case-by-case basis.
How to Make a Warranty Claim
Contact CapLok support with proof of purchase to initiate a warranty claim.
Warranty claim email: info@caplokusa.com
Questions about your warranty?
Contact CapLok directly and we'll take care of you.
