FAQ
Frequently Asked Questions
Common questions about CapLok Fuel Shield, compatibility, installation, warranty, and ordering.
What is CapLok Fuel Shield?⌄
CapLok Fuel Shield is an external locking enclosure designed to surround and protect the fuel-cap access point on compatible semi-trucks and commercial vehicles. It adds a physical barrier around the exposed fuel cap to help deter unauthorized access.
How does CapLok Fuel Shield help deter fuel theft?⌄
CapLok Fuel Shield adds a heavy-duty locked barrier around the exposed fuel cap, making the access point harder to reach and more visible as protected. This helps deter opportunistic unauthorized access before it occurs.
Which trucks are compatible with CapLok Fuel Shield?⌄
CapLok offers Fuel Shield models for Freightliner, Sterling, Western Star (FLNR), Kenworth, International, Mack, Volvo (KWHD), Universal Medium Duty including M2, Hino, and International (UNIV), and Peterbilt (PBTL). Use the compatibility checker to confirm your specific vehicle.
Does CapLok Fuel Shield replace the fuel cap?⌄
No. CapLok Fuel Shield is an external enclosure that surrounds the existing fuel cap. It does not replace or alter the original fuel cap.
Is drilling required to install CapLok Fuel Shield?⌄
No drilling is required on compatible applications. CapLok Fuel Shield is designed for installation without permanent modification to compatible vehicles.
How long does installation take?⌄
Installation time varies by vehicle and configuration. CapLok Fuel Shield is designed for practical, fast installation on compatible applications. Contact CapLok for specific installation guidance.
Is CapLok Fuel Shield weather resistant?⌄
Yes. CapLok Fuel Shield features a weather-resistant design intended to hold up under typical commercial outdoor operating conditions.
Can fleet units be keyed alike?⌄
Yes — keyed-alike options are exclusively available when ordering direct from CapLok. Authorized dealers carry individual units only. Contact CapLok for fleet pricing and keyed-alike availability.
Can I order replacement keys?⌄
Yes. Replacement key support is available. Contact CapLok for replacement key ordering information.
Does CapLok Fuel Shield guarantee that fuel cannot be stolen?⌄
No. CapLok Fuel Shield is designed to help deter unauthorized access and add a physical barrier around the fuel cap. No security product can guarantee that theft will never occur.
What if my truck is not listed?⌄
Use the compatibility checker or contact CapLok directly to submit your vehicle for review. We will assess whether a compatible CapLok Fuel Shield model exists for your application.
Do you offer fleet pricing?⌄
Yes. Fleet pricing is available for qualifying volume orders. Contact CapLok or visit the Fleet Solutions page for more information.
Do you offer dealer pricing?⌄
Yes. CapLok has a dealer program with wholesale pricing and dealer margins. Visit the Dealers page or contact us to apply.
Can CapLok Fuel Shield be used on vehicles not listed?⌄
Compatibility depends on the specific fuel cap design, surrounding clearance, and tank configuration. Use the compatibility checker or contact CapLok directly to submit your vehicle for review.
Does CapLok Fuel Shield have a lifetime warranty?⌄
Yes. CapLok Fuel Shield includes a Lifetime Limited Warranty for the original purchaser covering defects in materials and workmanship. It does not cover intentional damage, misuse, improper installation, unauthorized modifications, theft-attempt damage, accidents, or normal wear.
What is the 30-day money-back guarantee?⌄
Eligible CapLok Fuel Shield units may be returned within 30 calendar days of delivery. The unit must meet the conditions listed in the official return policy and include all original parts, keys, hardware, and accessories.
Does the warranty cover damage from a break-in attempt?⌄
No. Damage caused by forced entry, theft attempts, vandalism, or intentional damage is not covered by the CapLok Fuel Shield Lifetime Limited Warranty.
Are lost keys covered under warranty?⌄
No. Lost or stolen keys are not covered by the warranty, but replacement key support is available. Contact CapLok for details.
Still have questions?
Contact CapLok directly and we'll get you an answer.